FAQs

What is ohBeya?
ohBeya is a women's clothing brand committed to taking a sustainable approach to fashion. While we are not yet 100% sustainable, we are on a journey to replace synthetic materials with natural, pure fabrics. Our make-to-order model helps us reduce waste by producing only what’s needed.

How does the make-to-order system work?
With our make-to-order system, we create each item only after an order is placed. This helps us minimize overproduction and waste, aligning with our mission to lower our carbon footprint, even as we work toward becoming more sustainable.

What fabrics does ohBeya use?
Currently, ohBeya is transitioning to use more natural fabrics like organic cotton, bamboo, and linen. While we are still phasing out some synthetic materials, our long-term goal is to exclusively use eco-friendly fabrics in all our products.

Why does it take longer to receive my order?
Because each item is made-to-order, we take time to craft your garments carefully. This process helps reduce overstock and waste, but it may mean slightly longer production and shipping times. We're grateful for your patience and support in reducing our environmental impact.

How does ohBeya support sustainability?
Although we are not fully sustainable yet, sustainability is our guiding principle. We reduce waste through our make-to-order process and are working toward using only natural, sustainable fabrics in all our clothing. Our goal is to balance comfort, style, and environmental responsibility.

Are your clothes comfortable?
Yes! Comfort is key at ohBeya. We design cozy, stylish pieces that feel good to wear, whether you're at home or on the go. Our focus is on creating clothes that blend comfort with fashion.

Can I return or exchange items?
Yes, we offer returns and exchanges for eligible items. Since our products are made-to-order, please review our size guide carefully to help reduce returns and minimize waste.

Do you ship internationally?
Yes, we ship worldwide! Delivery times may vary depending on your location, but we’re committed to sending our comfortable, sustainable pieces to customers globally.

How can I take care of my ohBeya clothes?
To help extend the life of your ohBeya garments, wash them in cold water with gentle detergents and air dry when possible. This not only helps your clothes last longer but also saves energy.

How do I stay updated on new collections?
Follow us on social media or sign up for our newsletter to stay informed about new releases, sustainability updates, and exclusive offers as we continue to work toward our sustainability goals.